FAQ
There are many things to think about when preparing for a skiing holiday. There are also a few points to consider when renting skis. Below we answer the most frequently asked questions from our customers.
If you have further questions or something is unclear, do not hesitate to contact us by phone, WhatsApp or email:
Phone and WhatsApp: +39 338 846 9866 (Heliane)
e-mail: [email protected]
There are three main reasons for booking online: Firstly, you secure your winter sports equipment, secondly, you get a discount and thirdly, you save time in the shop (no need to check in anymore).
Yes, if you have booked a specific model and want to change it on site, that's no problem.
In this case, we recommend that you reserve a category. We will advise you on site in choosing the right model.
Yes, we only offer prepayment by credit card. But you get a 10% discount. We offer the "cancellation protection" option: for a surcharge of 2% of the rental price, you can cancel your booking up until immediately before the start of the rental and you will get your money back.
The money can only be refunded if you have activated the "Cancellation Protection". For a surcharge of 2% of the rental price, you can cancel your booking until immediately before pick-up - without giving a reason.
The pick-up point is at Sport Kostner Rent in the center of Corvara, Strada Col Alt 90, in front of Hotel Marmolada. The two cable cars to the ski area, the "Col Alto" and "Boé" cable cars, are within walking distance.